Amy Troop is Senior Vice President of the Evolve Innovation Lab—the technology innovation arm of Centene Corporation, Fortune 66 health insurer that serves 12 million members through its government-sponsored program.
The Evolve Innovation Lab explores and applies emerging technologies to change the way people feel about, think about and interact with their health and the healthcare system. Its current incubations in conversational AI and machine learning are delivering ultra-connected, convenient and personal experiences that increase member satisfaction—and improve quality and outcomes.
Prior to leading the Lab, Amy was SVP of Consumer Experience for LiveHealthier, a digital health company based in Bethesda and acquired by Centene in 2015. Amy’s 20-year career spans product development, customer acquisition and retention and brand management across healthcare, ecommerce and consumer technology industries.
Amy holds a MBA from Georgetown University's McDonough School of Business and a BS in Marketing and Public Relations from Syracuse University. An avid skier and runner, she lives in Bethesda, MD, with her husband and two daughters, ages four and six.